A study on consumers satisfaction in online food purchasing during COVID-19

نویسندگان

چکیده

The COVID-19 situation changed the consumer lifestyle dramatically. study's goal was to determine level of satisfaction with online food purchasing during COVID-19. Data collection done using a pre-tested interview schedule. Random sampling technique used collect data from 125 sample respondents. This study is limited Coimbatore city. Tools for analysis were percentage analysis, Friedman test ranking method. revealed that consumers are highly satisfied quick delivery process, different payment options, order booking procedure easy, and availability greater number restaurants.

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ژورنال

عنوان ژورنال: Pharma innovation

سال: 2021

ISSN: ['2277-7695', '2349-8242']

DOI: https://doi.org/10.22271/tpi.2021.v10.i10sl.8411